By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy. 

If you have any questions or concerns regarding our privacy policy please direct them to

How we collect your data

We collect your data mainly through the initial Health Questionnaire form but may also be collected via phone, email or face-to-face conversations.

Personal data is also collected via the enquiry form on the website and If you choose to contact Restoring Balance through one of its social media platforms

​Enquiry form on the website

Information requested when filling out the Medical History Form

Client notes

Website Comments

How we use your data

We use your data initially to deliver our services to you; to contact you between appointments with appropriate wellbeing and rehabilitation information; inform you of news, events and appointments and for marketing purposes if you have given prior permission.

Health Questionnaire form

Additional information for your records (the providing of this information is optional)

Restoring Balance Contact form

Client Notes

Website Comments

Sharing of your personal data

Protection of your data

For how long will we store your personal data?

How is your data stored?

Payment data

Third-Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen:

Marketing and Opting out

If you have given permission, we may contact you by email, about hints and tips, blogs, special offers, updates, and new services that may be of interest to you.

If you prefer not to receive any direct marketing communications from us, you can opt-out at any time.

Your Legal rights

Under the GDPR, you have rights in relation to your personal data.

You have the right to request access to personal data that we may process about you. We will respond to all legitimate requests within one month. If you wish to exercise this right, you should:

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

You also have the right to:

Please note that the above requests are all subject to the 7 year storage clause above

You have the right to lodge a complaint with the Information Commissioner’s Office. We are registered with the Information Commissioner’s Officer under registration ZA794747. To exercise your rights, in the first instance contact us using the details below.


If you have any questions about this privacy policy or your personal data, please contact the data controller:

Restoring Balance, Staunton Avenue, Hayling Island, Hampshire, PO11 0EN

Changes to this Privacy Policy

We may change or add to this privacy notice, so we encourage you to come back and read it periodically. We may also notify you of changes to our privacy policy by email.

Last updated: 17/04/2022